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Why Choose Pana-Pacific?

"The Commercial Vehicle (CV) Industry is unique in many ways."

The vehicles and equipment produced by commercial vehicle (CV) manufacturers are tools in continuous operation by owners. Quality and reliability are a requirement - the owner’s livelihood depends on that. At Pana-Pacific we understand what it takes to provide specialized product and support that exceeds customer expectations.

 

For over 39 years our dedicated team of sales and engineering experts has worked side by side with CV manufacturers to develop and provide quality products in the vehicles that live up to the standards required by users of their vehicles. Our customers have come to rely on Pana-Pacific to be the expert in the areas of: mobile audio and entertainment, satellite radio, mobile appliances, safety and more. We take this responsibility very seriously. At Pana-Pacific we take pride in consistently delivering quality products today. While at the same time, we take responsibility to guide our customers to plan for future products and technology that will position them as industry leaders.

"We have worked diligently to build a powerful industry presence."

Success in these areas has earned Pana-Pacific Preferred Supplier Status with all heavy truck manufacturers. A distributor mentality and systems-integration approach has positioned the company to offer world class products from global companies to the CV manufacturers, as well as their dealers and other valued customers.

 

Our areas of expertise include:

  • Audio Systems
  • Satellite Radio
  • Telematics
  • Tire Pressure Monitoring
  • Navigation
  • Video Systems
  • Communications
  • Harnessing/Cabling
  • Antenna Systems
  • Cameras and Alarms
  • Mobile Appliances
  • Installation and Mounting Hardware

Our customers include 14 original equipment (OE) manufacturers. Support services are provided to approximately 2,200 OE dealers, over 35 OE part distribution centers and thousands of CV fleet companies. At any given time, you will find over 2,000 different part numbers in stock and available for shipment from our warehouse facility in Fresno, California.

 

Average Monthly Volume

 

  • 600,000 Parts Shipped
  • 3000 Customer Support Calls Answered

 

Customers Serviced Include:

 

  • Heavy and Medium Truck Manufacturing Facilities
  • Farm, Ag, and Construction
  • Bus Manufacturing Facilities
  • OEM Truck Dealers
  • Fleets

 

Technical Support

 

  • Integrated Solutions
  • Application Assistance
  • Installation Advice
  • Troubleshooting

 

Capabilities

 

  • Electronic Data Exchange – EDI
  • Managed Dealer Inventory – MDI
  • Vendor Managed Inventory – VMI
  • Email, Phone and Fax Order Acceptance

 

Quality Systems

 

  • Currently ISO/TS 16949:2009
  • ISO assessment audtis occur every 6 months
  • Regularly scheduled internal ISO audits occur on a monthly basis
  • Six Sigma Embedded / Ongoing Black Belt & Green Belt Projects